{"product_id":"wartungs-service-fur-haushalts-siebtragermaschinen","title":"Maintenance service for household portafilter machines","description":"\u003ch2 style=\"text-align: justify;\"\u003e Maintenance package for household portafilter machines\u003c\/h2\u003e\n\n\n \u003cp style=\"text-align: justify;\"\u003eDepending on the order situation, we complete the maintenance service in approximately three weeks. During this time, we are happy to provide you with a cost-effective loaner machine and offer a delivery and collection service for your espresso machine. Our service packages contain no hidden costs, so you won't experience any surprises. If our inspection and testing reveal any technical defects, you will receive feedback from us.\u003c\/p\u003e\n\n\n\u003ch3 style=\"text-align: justify;\"\u003e What is a single boiler or multi-boiler system\u003c\/h3\u003e\n\n\n\u003cp style=\"text-align: justify;\"\u003e Depending on the model, portafilter machines can be equipped with one (single boiler) or multiple (multi-boiler). Therefore, a multi-boiler system requires more maintenance for our workshop. You can find more detailed information about your machine type in the technical data sheet of the operating manual.\u003c\/p\u003e\n\n\n\u003cul\u003e\n\n\u003cli\u003e\n\n \u003cstrong\u003eExample of a single boiler system:\u003c\/strong\u003e Bezzera BZ09, BZ10, Rocket Appartamento, Lelit MaraX etc.\u003c\/li\u003e\n\n\u003cli\u003e \n\u003cstrong\u003eExample of multi-boiler system:\u003c\/strong\u003e Bezzera Duo, Rocket R58, Lelit Bianca etc. \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003cp style=\"text-align: justify;\"\u003e\u003c\/p\u003e\n\n\n\u003ch3 style=\"text-align: justify;\"\u003e The process in brief - How your machine gets to us and back again\u003c\/h3\u003e\n\n\n\u003cul\u003e\n\n\u003cli\u003e Book and pay for the service package (attach the order confirmation to the machine)\u003c\/li\u003e\n\n\u003cli\u003e Bring your machine to our collection point or arrange a pickup appointment at your home.\u003c\/li\u003e\n\n\u003cli\u003e After about 3 weeks you will receive your device back\u003c\/li\u003e\n\n\u003cli\u003e For third-party brands, a longer delivery time is possible due to the higher costs \u003cstrong\u003e(please note)\u003c\/strong\u003e\n\n\u003c\/li\u003e\n\n\u003cli\u003e \u003cem\u003e\u003cstrong\u003eWe will arrange a pickup or delivery date with you\u003c\/strong\u003e\u003c\/em\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e \u003cu\u003eThe stated pickup price is for Hamburg. Pickup in the surrounding area (up to 200 km) is possible upon request for an additional charge.\u003c\/u\u003e \u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003cp style=\"text-align: justify;\"\u003e\u003c\/p\u003e\n\n\n\u003ch3 style=\"text-align: justify;\"\u003e This is included in the maintenance package\u003c\/h3\u003e\n\n\n\u003cul\u003e\n\n\u003cli\u003e Replacing the seals on the brewing group, steam lance, lever\u003c\/li\u003e\n\n\u003cli\u003e Replacing the tea water strainer\u003c\/li\u003e\n\n\u003cli\u003e Replacing the shower\u003c\/li\u003e\n\n\u003cli\u003e Disassembly of the housing and visual inspection, control and feedback on any defects\u003c\/li\u003e\n\n\t \u003cli\u003eDismantling components for complete descaling of all boilers and pipes \u003cstrong\u003e(ONLY for maintenance service with descaling)\u003c\/strong\u003e\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003ch3 style=\"text-align: justify;\"\u003e This is \u003cspan data-mce-mark=\"1\" style=\"text-decoration: underline;\"\u003enot\u003c\/span\u003e included in the maintenance package\u003c\/h3\u003e\n\n\n\u003cul\u003e\n\n\u003cli\u003e Spare parts such as pumps, solenoid valves, etc.\u003c\/li\u003e\n\n\u003cli\u003e Age-related worn assemblies and components\u003c\/li\u003e\n\n\u003cli\u003e Plastic parts and elements that show fatigue and break apart during disassembly.\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\n\n\u003cp\u003e\u003c\/p\u003e\n\n\n\u003ch3 style=\"text-align: left;\"\u003e Technical service for brands we distribute\u003c\/h3\u003e\n\n\n\u003cp style=\"text-align: justify;\"\u003e For the manufacturers of home espresso machines we distribute, such as \u003cstrong\u003eBezzera, Rocket Espresso, Ascaso, VBM, ECM, Lelit, Quick Mill, and Eureka,\u003c\/strong\u003e we usually have the spare parts in stock or can procure them promptly. \u003cstrong\u003eRepair times are typically approximately three weeks from\u003c\/strong\u003e the date the item is received and do not include any shipping costs for special spare parts. Our customers also receive priority processing.\u003c\/p\u003e\n\n\n\u003ch3 style=\"text-align: left;\"\u003e Technical service for third-party brands\u003c\/h3\u003e\n\n\n \u003cp style=\"text-align: justify;\"\u003eIf you would like to bring in a third-party machine for repair, our trained staff will also handle this. Please note that each manufacturer and each machine has its own unique characteristics, which translates into increased service effort and costs for technical analysis and spare parts procurement. Please allow for a longer turnaround time than our standard service fee and a \u003cstrong\u003e10% higher service fee\u003c\/strong\u003e .\u003c\/p\u003e\n\n\n\u003cp style=\"text-align: justify;\"\u003e \u003cem\u003e\u003cstrong\u003eDue to the lack of spare parts, we do not carry out maintenance or repairs for machines made by SAGE, GASTRO-Back, or other fully automatic coffee machines.\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\n","brand":"House of Coffee","offers":[{"title":"single boiler system \/ without a coffee rental machine \/ without decalcification","offer_id":49645597786437,"sku":"HC160277-001","price":149.0,"currency_code":"EUR","in_stock":true},{"title":"single boiler system \/ without a coffee rental machine \/ with decalcification","offer_id":49645597819205,"sku":"HC160277-002","price":238.0,"currency_code":"EUR","in_stock":true},{"title":"single boiler system \/ mit Kaffee-Leihmaschine \/ without decalcification","offer_id":57281604813125,"sku":"HC160277-003","price":188.0,"currency_code":"EUR","in_stock":true},{"title":"single boiler system \/ mit Kaffee-Leihmaschine \/ with decalcification","offer_id":57281604845893,"sku":"HC160277-004","price":277.0,"currency_code":"EUR","in_stock":true},{"title":"multi-boiler system \/ without a coffee rental machine \/ without decalcification","offer_id":49645598179653,"sku":"HC160277-005","price":179.0,"currency_code":"EUR","in_stock":true},{"title":"multi-boiler system \/ without a coffee rental machine \/ with decalcification","offer_id":49645598409029,"sku":"HC160277-006","price":288.0,"currency_code":"EUR","in_stock":true},{"title":"multi-boiler system \/ mit Kaffee-Leihmaschine \/ without decalcification","offer_id":57281604878661,"sku":"HC160277-007","price":218.0,"currency_code":"EUR","in_stock":true},{"title":"multi-boiler system \/ mit Kaffee-Leihmaschine \/ with decalcification","offer_id":57281604911429,"sku":"HC160277-008","price":327.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0873\/5791\/5461\/files\/reparatur-und-werkstatt-service-fuer-siebtraeger-kaffeemaschinenjpg-22338.jpg?v=1773842262","url":"https:\/\/278688-f2.myshopify.com\/en\/products\/wartungs-service-fur-haushalts-siebtragermaschinen","provider":"House of Coffee","version":"1.0","type":"link"}